A traditional deposit is just one month’s rent, and may not go far. Instead, we provide a 12-month insurance policy (free for the first year) which covers rent guarantee, legal expenses, and additional protections. This insurance offers much more value than a standard deposit.

You can renew it at cost price. We recommend doing so for ongoing protection.

We aim for payment within 4–6 weeks depending on DWP and council processing. We chase everything actively to eliminate delays.

Shortfalls are covered by pre-agreed council incentives. If a tenant fails to pay, they risk losing their home and support. Insurance also provides protection.

No — we’re not managing agents. You retain full control. We simply support the process and offer ongoing advice for free.

Yes, but the council will need to approve it for compliance.

It provides stability for the tenant to rebuild their life after relocation. Many councils also require 2-year terms.

You’re protected by the Tenant Disclaimer and our legal insurance. Early eviction is supported in serious breach cases.

Ours is designed for UC/council tenants and accepted by our underwriters. Most generic rent guarantee policies are not.

Yes — and ours is stronger than standard agent checks. It includes affordability, ASBO, council risk checks, and is required for insurance.

Ours is free, mandatory for insurance, and uses verified government data. Agent checks can be faked and are often rejected.

You can, but it’s not needed — and won’t qualify for the legal protections we provide. Our referencing is already built-in.

You can. We’ll support with renewals and accessing council top-ups if needed.

Typically 2–4 weeks after correct invoicing. We chase this and understand landlord cashflow pressures.

We’re not a rent-to-rent scheme, not a supported living provider, and not a cowboy operator. We work directly with councils and you always know who’s moving in.

Higher rent often means more risk. Many rogue operators overcrowd or sublet illegally. You could lose your insurance or face prosecution.

No. We are a relocation and housing support company, working directly with local authorities under full transparency.

Statistically, over 70% of arrears in recent years have been caused by working tenants. UC tenants with managed payments are often more secure.

Ours are council-referred, risk-checked, and come with legal/insurance backing. They’re not unvetted or unknown.

London rent is unaffordable. Councils are relocating tenants due to extreme shortages and cost pressures.

While nothing is 100%, our CRMs filter tenants, our legal layers protect you, and every tenant is vetted through multiple filters.

Yes — landlords and agents are fully aware of who is moving in and have a say.

Your insurance, Disclaimer, and documents still stand. You're not dependent on our company being open.

Councils limit what you can include in an AST. The Disclaimer gives you added legal protection and expectations from the tenant.

We stay involved with ongoing advice, but day-to-day control remains yours. It’s not a managed let.

Yes — we will assist with warnings, letters, and advice, free of charge.

Yes — we are recognised by various London and UK councils as part of their temporary and homelessness prevention solutions.

Because many landlords are being exploited without knowing. We want to avoid legal grey areas, evictions, and compensation claims. Everything is built for your security